Broadband Outage

If you experience an interruption in service:

  • Restart your computer or device.
  • Check your ONT device for three green lights labeled: Power, Broadband and Service.
  • Restart the ONT/router by unplugging it from the wall for about 30 seconds and plug it back in.

If the problem continues, please call our office at (833) 787-2522.

Any major service outages will be listed below. You can also visit our Facebook page for updates.

EMPOWER is not experiencing outages at this time.