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Voicemail

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  1. Support
  2. Voicemail
Voicemail Setup

Voicemail allows callers to leave you a voice message when you don’t answer your phone. And setting it up is simple.

 

How to set up the voicemail

From your home phone – Dial 248 then Press #

If setting up or accessing your voice mailbox while away from home dial your home number, wait for your greeting to start playing then press the * key.

Enter your passcode, followed by the # key (your passcode will be 0000 by default) you can change it during the set-up process.

You will hear the main menu read to you, follow the prompt

Press 9 for mailbox set-up

The following options will now be available:

  • Press 1: Greeting options (You can disregard this step if you choose to use the default greeting.)

  • Press 2: Change your password (the default is set to 0000)

  • Press 3: Notification Options

  • Press 4: To disable/enable Auto Log-in

  • Press *: To return to the main menu

 

To change or record your greeting:

  • Press 1: Greeting Options

  • Press 4: To record your greeting

  • Press #: To end your recording

  • Press 1: To listen to your greeting

  • Press 2: To save your greeting

  • Press 3: To delete your greeting

  • Press 4: To re-record your greeting (follow steps 3-5 once more once you are finished recording

  • Press *: Return to the mailbox setup

 

To retrieve messages:

From the main menu

  • Press 1: For message retrieval menu

    • Press 1: New message

    • Press 2: Saved messages

    • Press 3: Return to the main menu

Listen to messages

  • Press 1: Play or replay the message

  • Press 2: Save the message and go to the next message

  • Press 3: Delete the message and go to the next message

  • Press 4: Save the message as a new message

  • Press *: To return to the main menu

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Contact Info

Chase City Office
11633 Hwy. 92 W.
Chase City, VA 23924

Bracey Office
100 Nellie Jones Rd.
P.O. Box 129
Bracey, VA 23919

1(434)636-2274 Mon - Fri 8 AM - 5 PM
1(833)787-2522 (RURALBB) 24 hr support

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©2023 Empower Broadband. When No One Else Would.

  • Home
  • About Us
    • Careers at EMPOWER
    • Construction Process
  • Residential
    • Residential Broadband Data Plans
    • Telephone Service
    • The Affordable Connectivity Program
    • Lifeline Assistance
  • Business
    • Business Broadband Data Plans
    • Business Telephone Service
  • Support
    • Speed Test
    • Fiber Trouble Shooting
    • Command IQ
    • DSL Troubleshooting
    • Mesh Extender
    • Voicemail
    • GigaCenter User Guide